SAP Company Profile

Agile Junior Developer



What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


The Agile Developer – (f/m/d) Built-In Support is responsible for analysing, defining and implementing innovative Support processes to improve the customer support experience via the embedded support assistant. We’re looking for a junior developer who is eager to learn, a creative problem solver, resourceful in getting things done and working independently or collaboratively.You will have the opportunity to:

  • Contribute to hands-on coding, design and testing to deliver outstanding support features around conversational UI and related NLP technologies
  • Collaborate in a team environment that extends to colleagues in remote locations and from various lines of businesses within the company including Product Management and User Experience teams
  • Assess new technologies, tools and infrastructure to keep up with the rapid pace of change
  • Embrace lean and agile software development principles in the cloud
  • Continually enhance existing skills and seek new areas for personal development


  • Strong development skills in Python, JavaScript/HTML/CSS, TypeScript, NodeJS, Java, Angular, react, redux
  • Applied experience in the field of NLP/NLU e.g. Text Preprocessing, Language Models, NLP Algorithms, Text Classification
  • Strong skills with the development of conversational UI’s and engines such as Rasa
  • Applied experience with Frameworks and Libraries such as Rasa, React, ensorflow/Pytorch, Sanic, Spring Framework
  • Practical experience with cloud technologies e.g. Docker, Kubernetes, AWS etc.
  • Practical experience with web technologies e.g. HTTP2, Cookies, REST, ODATA, Web Sockets, XML, JSON, OAuth 2.0
  • Deep understanding of Support Processes at SAP
  • Working experience in agile development practices, e.g. Scrum or DevOps


Built-In Support is an AI-Driven in-product support platform that provides customers with answers and connects them directly with SAP Support – without leaving the business application. The platform follows cloud native principles and SAP’s Northstar architecture.

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected]

EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:309891 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time |


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